Beyond co‐production: Value creation and public services
نویسندگان
چکیده
This paper argues for the need to go beyond appreciating co-production as a stand-alone process. Rather it offers holistic model of value creation public services, by integrating insights from both administration and management service marketing literatures. The components this are loci, elements, processes creation. Co-production is located within but only one process, not pre-eminent one. implications new theory practice explored.
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ژورنال
عنوان ژورنال: Public Administration
سال: 2021
ISSN: ['0033-3298', '1467-9299']
DOI: https://doi.org/10.1111/padm.12718